Support that grows with your mission.
Get the most out of your Bloomerang tools with responsive and relationship-driven support and services that help you grow your impact at every stage.
Professional support & services for nonprofits.
Whether you’re just getting started or aiming higher, Bloomerang’s customer services team fuels your progress with seamless onboarding, expert guidance, and strategies to keep you moving forward with confidence.
Ease of Use: 9.2
Ease of Admin: 9.2
Ease of Setup: 8.7
Quality of Support: 9.5
Setting the standard for nonprofit customer experience
"Their customer service team is part of our whole experience, and it's like having little Bloomerang fairies at your fingertips."
Start strong with expert onboarding and data conversion.
"From the conversion process to the daily use over the years for two organizations, I have appreciated the staff and amazing customer service at Bloomerang and have gotten more than I ever thought possible."
Level up your strategy with expert guidance.
“John (our Bloomerang coach) was so much fun to work with! He went above and beyond in showing me really cool features that I should be taking advantage of to make my work easier.”
Helpful and human.
Every Bloomerang customer has free access to chat and email with our Customer Support Team. You’ll always work with a real person, and every team member is a Bloomerang employee. We’ll keep working for you until your questions are answered.
“Bloomerang had a really good reputation among my colleagues and peers. They emphasized how good the support was, how robust the system was. We certainly did our due diligence by looking at other CRMs, but Bloomerang was the clear winner. With Bloomerang, I feel like we’re finally running the department the way that it should be run.”
Live chat
Free live chat support is available directly in Bloomerang.
Get prompt email support for any question—big or small.
Phone
Our team is just a call away to help you troubleshoot and move forward faster.
Master the platform. Magnify your impact.
Frequently Asked Questions
Every customer has free access to live chat and email support, with phone help also available. You can always connect directly with a real Bloomerang employee until your questions are answered.
Dedicated onboarding specialists, conversion project managers, data migration specialists, and implementation engineers guide your transition with care—whether you’re migrating from another system or starting fresh.
Yes. One-on-one coaching, annual database reviews, and ongoing strategic planning help you build reports, streamline workflows, maximize fundraising, and strengthen volunteer programs.
Access 100+ on-demand courses, daily live group trainings, strategic webinars and guides, plus practical templates and checklists to build skills and amplify your impact.
You can book a live demo to see how Bloomerang supports your mission, and our team can help you get started with onboarding when you’re ready.
Amplify purpose. Fuel change.
From onboarding to ongoing success, we’re here to help you thrive.