Expert nonprofit support, every step of the way.
At Bloomerang, our customer support team isn’t just responsive—we’re an extension of your mission. With deep nonprofit expertise, real people behind every interaction, and unlimited, free support for all our customers, we’re here to ensure nothing stands in the way of your impact.
Interested in Bloomerang?
Existing customers:
Support that keeps your mission moving forward.
Your mission moves faster with us.
When you choose Bloomerang, you gain more than software—you gain a support team of nonprofit experts who care about your success. With fast, thoughtful help, we’re here to solve problems and keep you focused on your mission, whether it’s troubleshooting, learning, or reaching your goals.
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31 seconds to phone support contact.
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15 hours to support ticket resolution.
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2 seconds to chat request response.
Real people, real fast.
Built-in, not add-on.
Nonprofit know-how.
Unmatched support, right when you need it.
“From the conversion process to the daily use over the years for two organizations, I have appreciated the staff and amazing customer service at Bloomerang and have gotten more than I ever thought possible.”
Natalie Carducci, Program Assistant
Virginia Beach CASA
Live chat
Get instant help right inside the platform. Our live chat is staffed by real Bloomerang employees ready to troubleshoot and guide you in real time during business hours.
Email support
Prefer to write it out? Email us anytime. Our team is fast, thorough, and committed to following through until your issue is fully resolved.
Phone support
Talk through more complex questions with a real person. Our in-house team is here to help you work through challenges, step by step.
Learn anytime. Grow every day.
Build skills, solve problems, and grow your impact on your schedule with free access to live trainings, expert webinars, platform tutorials, and nonprofit best-practice resources.
Always-on education for every user.
Fresh insight from industry leaders.
Answers at your fingertips.
