CUSTOMER EXPERIENCE + SUPPORT

Support that grows with your mission.

Get the most out of your Bloomerang tools with responsive and relationship-driven support and services that help you grow your impact at every stage.

Interested in Bloomerang?

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Existing customers:

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Overview

Professional support & services for nonprofits.

Whether you’re just getting started or aiming higher, Bloomerang’s customer services team fuels your progress with seamless onboarding, expert guidance, and strategies to keep you moving forward with confidence.

Ease of Use: 9.2

Ease of Admin: 9.2

Ease of Setup: 8.7

Quality of Support: 9.5

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RATED BY REAL USERS

Setting the standard for nonprofit customer experience.

"Their customer service team is part of our whole experience, and it's like having little Bloomerang fairies at your fingertips."
Beth Hill, Director of Donor Relations
Lakeland Volunteers in Medicine

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ONBOARDING & CONVERSION

Start strong with expert onboarding and data conversion.

Whether you’re migrating from a system or just getting started, we know your data is as unique as your mission. You can count on our team of dedicated onboarding specialists, conversion project managers, data migration specialists, and implementation engineers to guide your transition into Bloomerang with care.

Get Started Today

"From the conversion process to the daily use over the years for two organizations, I have appreciated the staff and amazing customer service at Bloomerang and have gotten more than I ever thought possible."
Natalie Carducci, Program Assistant
Virginia Beach CASA
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PROFESSIONAL SERVICES

Level up your strategy with expert guidance.

From one-on-one coaching that helps you build reports and streamline workflows to annual database reviews and ongoing strategic planning, Bloomerang’s services are built to help you maximize your fundraising and volunteer programs, stay aligned on your goals, and build lasting connections with your supporters.

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“John (our Bloomerang coach) was so much fun to work with! He went above and beyond in showing me really cool features that I should be taking advantage of to make my work easier.”
Alice Aluoch, Senior Manager, Membership & Development
Global Health Council
Support

Helpful and human.

Every Bloomerang customer has free access to chat and email with our Customer Support Team. You’ll always work with a real person, and every team member is a Bloomerang employee. We’ll keep working for you until your questions are answered.

Interested in Bloomerang?

Book a Demo Today

Existing customers:

Connect with Support

“Bloomerang had a really good reputation among my colleagues and peers. They emphasized how good the support was, how robust the system was. We certainly did our due diligence by looking at other CRMs, but Bloomerang was the clear winner. With Bloomerang, I feel like we’re finally running the department the way that it should be run.”

Julie Angulo, Director of Advancement
ScholarMatch

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    Live chat

    Free live chat support is available directly in Bloomerang.

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    Email

    Get prompt email support for any question—big or small.

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    Phone

    Our team is just a call away to help you troubleshoot and move forward faster.

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TRAINING AND RESOURCES

Master the platform. Magnify your impact.

Bloomerang’s robust library of self-serve resources and live education events go far beyond software tutorials. We help your team build skills, sharpen strategy, and expand your impact.

  • 100+ on-demand training courses
  • Daily live group trainings
  • Strategic webinars and guides
  • Practical templates and checklists

Browse training and tools

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Support & Services

Amplify purpose. Fuel change.

From onboarding to ongoing success, we’re here to help you thrive.