Automating tasks, saving time, and boosting engagement with Bloomerang
Key Nonprofit Highlights
Kuda Vana Partnership is a Colorado-based nonprofit organization dedicated to supporting orphaned and abandoned children in Zimbabwe, with initiatives that include a primary school, a children’s home, a young adult program, family assistance/reunification, and farming education. Kuda Vana faced challenges with donor tracking, communication, and fundraising efficiency. By switching to Bloomerang’s Giving Platform, the organization streamlined tasks like automating acknowledgments, managing donor data, and gaining insights into giving patterns. The platform’s user-friendly design allowed staff to easily navigate data and customize donation pages effortlessly, improving workflow and donor engagement. As a result, Kuda Vana achieved a 53% donor retention rate and seven consecutive years of growth in annual contributions.
Challenge
Enhancing efficiency & personalizing donor engagement
Before switching to Bloomerang’s Giving Platform, Kuda Vana’s donor interaction tracking was less efficient and left fewer opportunities to build stronger connections with supporters. These limitations also made it harder to streamline fundraising efforts or personalize donor communications and acknowledgements. To address these issues, Kuda Vana adopted Bloomerang’s Giving Platform, a comprehensive solution designed to simplify fundraising and donor management.
Solution
Streamlining donor management with Bloomerang Giving Platform
The Bloomerang Giving Platform’s intuitive features allowed the organization to streamline vital donor tasks. “The platform’s ability to automate routine tasks such as sending acknowledgments and reminders saves a significant amount of time, allowing me to focus on engaging with donors on a more personal level,” explained Amy Boulnois, Development Manager. With Bloomerang, Kuda Vana can more easily manage their donor data and gain insights into giving patterns. “The software’s interface allows for easy tracking of donor interactions, helping the organization cultivate meaningful relationships with our supporters,” said Boulnois.
The ease of use also empowered staff with varying technical expertise to navigate the system seamlessly, eliminating previous frustrations. Bloomerang’s Giving Platform aims to be robust without sacrificing simplicity. “In my experience with Bloomerang, I am particularly impressed by its user-friendly design and comprehensive features, which make managing donor data both efficient and effective,” said Boulnois. “The fact that I’ve been able to easily work on the back end of our site and customize various donation platforms speaks to the ease and user-friendliness of Bloomerang’s fundraising tools. Things are easy to find, self-explanatory, and fun to use.”
Results
Using Bloomerang to increase donor retention and annual contributions
Implementing Bloomerang’s Giving Platform has allowed the Kuda Vana team to focus on mission-critical activities like engaging with supporters in a more personal and impactful manner. The platform’s automated functionalities have not only reduced operational challenges but also fostered a more efficient workflow, leading to more consistent and reliable communication with donors. By leveraging Bloomerang’s data-driven tools, Kuda Vana achieved a 53% donor retention rate and has achieved seven years of year-over-year growth in annual contributions.
Bloomerang customer support has also helped improve workflows and efficiency for Kuda Vana. “The biggest reason I would advocate Bloomerang to any organization, large or small, is their incredible customer support,” said Boulnois. “Help is a phone call or e-mail away and almost always instantaneous. I once spent an hour on the phone while one of their representatives walked me through step-by-step what I needed to do and helped me troubleshoot. I can’t say enough about them.” With Bloomerang, Kuda Vana has been able to bridge the gap between operational efficiency and donor engagement, demonstrating how the platform can empower organizations of all sizes to overcome challenges and amplify their impact.
