Visual updates coming to Bloomerang:

• Company logo, product logos, and favicons (the small icon associated with a website typically displayed in your browser tab) were updated across CRM, Volunteer, and Fundraising tools.

• Qgiv by Bloomerang will now be Bloomerang Fundraising.
• Bloomerang Donor Management will now be referred to as Bloomerang CRM.
• The Kindful Fundraising Tools product name and platform will remain the same.
• The Acceptiva product name and platform will remain the same.
• Email notifications that previously had “Qgiv” in the subject line will now say “Bloomerang.” Please be sure to adjust any email rules accordingly.
• Mobile app icons and, in some instances, app names will reflect these updates, with the exception of the Givi app. (see the “Mobile App Updates” section below for examples)
• The customer support inbox for Bloomerang Fundraising (formerly Qgiv by Bloomerang) has changed from support@qgiv.com to fundraisingsupport@bloomerang.com as of September 4.

Your workflows, data, and platform functionality will not be impacted with this update. Over the coming weeks, you’ll notice more color and typography changes throughout the entire Bloomerang Giving Platform for a more unified experience.

Across all three platforms (CRM, Volunteer, and Fundraising), you’ll see:

• A new product logo in places like the top navigation and on login screens.
• The mobile app icons will be updated.
• A new favicon will appear in your browser tab.
• The Qgiv mobile app will receive a new name: Bloomerang Fundraising.
• Coming soon: Updated color palette and fonts used in navigation bars, buttons, and headers.

There will be no changes to layout, button placement, or how you navigate within the platforms. All functionality remains the same with the September 4 updates.

If your device has auto-updates enabled, the Bloomerang CRM and Fundraising (formerly the Qgiv Virtual Terminal) mobile app icons and names will update automatically. However, if auto-updates are disabled, you’ll need to manually update the app. Simply visit the App Store or Google Play, locate the Bloomerang app, and tap “Update.”

Please note that for the Bloomerang Volunteer app, manual updates are required by following the same steps previously mentioned.

You will see:

• New app icons on your home screen.
• A new color in the top navigation bar inside the app.
• The Bloomerang app name for your CRM will change from “Bloomerang” to “Bloomerang CRM.”
• The Qgiv Virtual Terminal app will now be named Bloomerang Fundraising.
• The Qgiv Givi app name and app icon will NOT change.

No other changes will occur with the September 4 updates. Your workflows and app functionality remain the same.

• As mentioned above, the Qgiv mobile app is now named “Bloomerang Fundraising.” If you or your volunteers are searching in an app store or on mobile devices, please search for “Bloomerang Fundraising.” The Givi app icon and name will stay the same.
• The Bloomerang app for donor management will now be “Bloomerang CRM” instead of just “Bloomerang.”
• The Bloomerang Volunteer app name will stay the same.

For most users, no action is required. However, if your organization has an upcoming event, we recommend the following as soon as possible:

• Notify volunteers and event staff who use Bloomerang mobile apps regularly.
• Review your internal materials (training guides, screenshots, app download instructions) and update visuals as needed.
• Ensure mobile apps are up-to-date ahead of any events.

We’ve included a short message for Bloomerang Volunteer and Bloomerang Fundraising (formerly Qgiv by Bloomerang) customers to share with volunteers that frequently use the mobile apps:

Bloomerang Volunteer:

As of September 4, the mobile app for Bloomerang Volunteer will appear under a new purple icon. How you use the app to find opportunities & manage your schedule won’t change, just the visual app icon.

If your device doesn’t have auto-updates enabled, you may not see these changes on September 4. To eliminate confusion, we encourage you to do a manual update through the App Store (iOS) or Google Play (Android) on or after September 4.

Bloomerang Fundraising (formerly Qgiv by Bloomerang):

As of September 4, Qgiv will become Bloomerang Fundraising. The mobile app for Qgiv Virtual Terminal will appear under a new blue icon and the app name will change from Qgiv Virtual Terminal to Bloomerang Fundraising. Additionally, you may notice refreshed colors and logos throughout the web and mobile applications.

If your mobile device doesn’t have auto-updates enabled, you may not see these changes on September 4. To eliminate confusion, we encourage you to do a manual update through the App Store (iOS) or Google Play (Android) and consider turning on auto updates for iOS or Android for any future updates.

No. These updates were communicated directly to all system administrators and volunteer managers beginning on August 28, 2025. If you would like to inform volunteers or event staff and you haven’t yet, we recommend doing so as soon as possible using the provided messaging above.

Yes, if your materials include:

• Screenshots displaying the old logos, mobile app icons, or colors
• References to “Qgiv” or “Qgiv by Bloomerang”
• App download instructions featuring the old app icons or old product names

We recommend you update them for consistency. This can help prevent confusion among your volunteers, event staff, and team members.

We recommend adding a disclaimer on your documentation assets, something similar to the messages below:

Bloomerang CRM and/or Bloomerang Volunteer:

• “Please note: The images shown below may reflect colors, logos, and /or app icons that are outdated. However, the workflows and steps are still the same. For mobile app users, please ensure you’re using the latest version.”

Bloomerang Fundraising:

• Web application documentation:
• “Please note: Qgiv is now Bloomerang Fundraising. The images shown below may reflect old product names, colors, and logos. However, the workflow and steps remain the same.”
• For Bloomerang Fundraising mobile app (formerly the Qgiv Virtual Terminal app)
• “Please note: Qgiv is now Bloomerang Fundraising and the name of the Virtual Terminal app has been changed to Bloomerang Fundraising. The images shown below may reflect the old product names, colors, and logo. However, the workflow and steps remain the same. Please ensure you are using the latest version of the mobile app.”

To access a downloadable file of the new Bloomerang logo and the Bloomerang Fundraising app icon, please log in to your Fundraising account and check out this article in the help center. We also recommend periodically visiting the Donor-Facing Resources area of the Fundraising help center as more assets are updated and replaced. Thank you for your patience as we work to make these updates.

No. The user experience inside Bloomerang CRM, Volunteer, and Fundraising remains unchanged. Retraining is not necessary.

Please continue using all of the same channels you’re accustomed to—email, chat, or phone.

For Bloomerang Fundraising users (formerly Qgiv by Bloomerang), the Customer Support inbox email changed from support@qgiv.com to fundraisingsupport@bloomerang.com as of September 4, 2025. Any emails sent to support@qgiv.com will automatically forward to the correct address.

No. These updates did not change how you or your team uses Bloomerang CRM, Volunteer, or Fundraising (formerly Qgiv by Bloomerang). Navigation paths, features, and user experiences remained the same with this update.

No! Rest assured that the URL for your donor, participant, or attendee facing forms and pages have not changed. This includes any embedded forms you have.

No.

No. All URLs, bookmarks, and saved links remain the same.

No. Your usernames, passwords, and Single Sign-On (SSO) configurations will remain unchanged.

Yes. You’ll notice the updated Bloomerang logo and colors on the login screen. However, the login process will not change.

No. All integrations will continue working as configured. Depending on the product, you may see the connector listed as Qgiv or Bloomerang Fundraising (formerly Qgiv by Bloomerang), and in some places you may see the new logo while on occasion you may still see the old logo.

No. Access to Bloomerang Learning remains the same. You will see updated colors and logos within the product screenshots and tutorials displayed during courses and learning paths, but content and structure will not change. If you need to register, go to the Bloomerang Learning login page, click the “Click here to request access” link, and follow the steps provided.

Not at this time. Continue to use the same links you use for the Bloomerang CRM, Bloomerang Fundraising, and Bloomerang Volunteer help centers.

No. The updates were applied seamlessly with no downtime.

The privacy policy is not changing at this time.

All terms and conditions will remain the same at this time.

No, Bloomerang Fundraising will continue to use the same Federal Tax ID previously associated with Qgiv.

You can reach out to your current support contacts. Please note the new email below for Bloomerang Fundraising (formerly Qgiv by Bloomerang).

• Bloomerang CRM & Volunteer: support@bloomerang.com
• Bloomerang Fundraising: fundraisingsupport@bloomerang.com