Send a Successful Annual Appeal: Tips & Strategies

How to write an annual appeal letter

Sending a compelling annual appeal letter can go a long way toward boosting your organization’s donor retention rate, which means you’ll be able to count on sustainable support from donors in the years to come.

That’s why we put together a template that takes you through the process of crafting an engaging and compelling appeal letter.

Follow these tips to ensure that your letter is as effective as possible:

Once you’ve completed this process and feel like you’re ready to do a final review of your letter, ask yourself the following questions:

1. Is your appeal letter easy to read? If your appeal letter is too wordy or complex, donors may fail to read it all the way through and miss your call to donate. One way to check for readability is to use a resource like the Flesch-Kincaid grade-level test to evaluate what you’ve written. You should also make sure that your formatting helps with readability. For example, use short paragraphs and bullet points to break up text blocks. This will make it easier for people to scan your letter and quickly digest what they need to know.
2. Did you write the letter with the donor in mind?  The more donors feel like you value them, the more likely they are to continue supporting your mission. One way to make them feel valued is by using second-person pronouns like “you” more often than you use first-person ones like “I” and “my.” You can and should talk about the work you’re doing, but you should do it through the lens of how the donors have made that work possible.
3. Is the appeal compelling?  Your letter should appeal to donors on an emotional level, whether by telling a story about a community member whom they helped with their donations or by sharing what they can help you accomplish by making another donation.
4. Does your letter include a clear call to action and ways to donate? Your call to action should compel donors to give as soon as they’re done reading the letter, which means you need to create an ask that is urgent and specific. For example, instead of writing “Donate now,” you should write something like “Give now and provide shelter to 30 families in need.”  Make sure you also give your supporters all of the information they’ll need in order to make their donations. If you’re sending an email, include a link to your online donation page in your message. If you’re using direct mail, include a website URL at the bottom of your letter that takes them to your donation page and a pre-addressed return envelope to allow donors to send in a check or cash if they’d prefer to give that way.
5. Does the appeal express your appreciation for your donors? Your appeal should show donors that you appreciate them. Reference the recipient’s previous involvement with your organization and let them know what you’ve accomplished because of their past support. Even if your supporters can’t make a donation right away, they should finish reading the letter and feel like they’ve played an important role in helping you carry out your mission.

5 strategies to boost annual fundraising success

Once you’ve written your annual appeal letter, you need to get it to the right donors at the right time. That means you need to develop a strong marketing and outreach plan that will help you connect with donors and make your case for support.

Here are five things you can do to reach your donors and encourage them to support your cause:

1. Use the right tools.

The best strategies and initiatives are the ones that are supported by the best tools.

Here are just a few of the software solutions that will help you fundraise more effectively:

• Donor database: A donor database is a tool that lets you store important supporter information in one place. This data includes things like a donor’s name, contact information, donation history, and other details that will help you craft a personalized appeal letter. At Bloomerang, we also provide all of our nonprofit customers with access to segmentation tools, wealth screening tools, an online giving platform, and more.
• Online giving tools: One of the most important things that your software solution should provide you with is the ability to create unlimited donation pages and donation buttons, as well as other features that make it easy for your donors to make a donation online. You can buy another software solution that will function as an online giving solution, but some solutions also function as an online giving platform or offer online giving tools. For example, the Bloomerang Giving Platform offers tools that will help you host peer-to-peer campaigns.
• Email marketing platform: You likely don’t have time to reach out to your donors individually. By using an email marketing platform like Mailchimp or Constant Contact, you’ll be able to easily send personalized emails and acknowledgements to different segments of supporters, which will help you reach more of your donors, deepen your relationships with them, and save you time.
• Direct mail provider: You’ll also need a way to send your supporters your annual appeal letters via direct mail. A direct mail provider can help you send out letters quickly and efficiently.
• Social media management tools: Did you know that 87% of donors who give for the first time from a social media source will also make their second donation from a social media source? Social media scheduling tools save you time by allowing you to plan out your posts well in advance and maintain an active social media presence.

By investing in solutions that help you work more efficiently, you’ll free up time to focus on the tasks that help you move your mission forward in other ways. You can learn more about the software solutions that you can invest in via this Bloomerang post.

2. Write an appeal that acknowledges current events.

By writing an appeal that acknowledges current events, you show supporters that you’re paying attention to and adapting to urgent needs. This will make your call to action even more compelling.

For instance, if your organization addresses the effects of climate change, you could incorporate a recent study about the impact of climate change on native species and how donors can help fight habitat loss. Or, if you work to improve healthcare services in underserved communities, you might share information about the impact of the COVID-19 crisis on the people affected and what your nonprofit can accomplish if your supporters make a donation.

Take a look at how the International Rescue Committee changed its homepage to call attention to the conflict between Russia and Ukraine and the impact it’s had on people in conflict zones. By addressing this current event right on the homepage, the IRC shows its commitment to helping the most vulnerable people now.

As with our recommendations above, this adds a sense of urgency to your call to action and will inspire supporters to give sooner rather than waiting until a future date to donate.

3. Tell stories that illustrate your nonprofit’s impact.

A story is an incredibly powerful tool for engaging your audience and inspiring them to take action. By sharing stories that show the impact your nonprofit has on the communities you’re trying to serve and the issues you’re trying to address, you’re giving donors an easy way to visualize the impact they can have when they give to your organization.

For instance, check out the Boys & Girls Clubs of America’s robust news and stories section on their website. This offers a space for everyone involved in the organization’s mission—including parents, youths, alumni, and staff—to make the work the nonprofit does more personal.

There are other approaches you can take to show your nonprofit’s impact in a tangible way. For instance, try interviewing your constituents, staff members, volunteers, donors, board members, and stakeholders. When possible, include photos and videos and share these in your appeals. Or, share your fundraising metrics with your audience. You might share how many new volunteers you’ve welcomed onto your team in the last year, or highlight how many donors took advantage of corporate philanthropy opportunities over the last six months.

4. Optimize your direct mail efforts.

When it comes to direct mail campaigns, we believe following the 40-40-20 Rule is an effective way to raise more funds. This rule states that the success of a direct mail campaign is 40% dependent on the quality of your mailing list, 40% on how you communicate your impact (including the messaging you use and stories you tell), and 20% on the creative aspects of the campaign, such as the colors, fonts, and page design.

In order to maintain a quality mailing list, follow these data management best practices:

1. Continually audit your mailing list to identify outdated, duplicate, incomplete, or incorrect information.
2. Develop a process for correcting these errors, whether it’s by updating old records with new information, supplementing incomplete records with third-party data appends, or eliminating/combining duplicate entries.
3. Create a process for entering data in your donor database that will help minimize the work your team has to do on this front in the future.

5. Optimize your appeals so they’re easy to read on mobile devices.

Research shows that half of all nonprofit website traffic comes from mobile and tablet users. That means if your annual appeals and donation pages aren’t mobile responsive—easy to read and formatted for those types of screens—you could be missing out on an opportunity to connect with supporters and solicit donations from them.

Given the prevalence of this type of technology, many websites are now, by default, created to be mobile responsive. If yours isn’t, find out what you need to do to update your website and any appeals you send in order to adapt to the way people are engaging with nonprofits.