Donor Experience Report: National Alliance on Mental Illness
This Donor Experience Report explores how NAMIs across the country communicate with donors in the most critical time in their relationship—the first 30 days after a new donor makes a gift.
Download the report to learn:
- Which gift designation options you should offer.
- How to say thank you for gifts.
- How to motivate new donors to make second gifts.
- The recommended donor appreciation timeline.
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In this report, we aim to help you understand how your giving experience stacks up to your peers and understand how factors like proper gift acknowledgment and follow-up communications influence donor behavior and repeat gifts.